Phone  407-574-5254
Orlando Condo Rentals
Windsor Hills, Windsor Palms, Terra Verde
Frequently Asked Questions
Why choose our Windsor Hills condos or town
house instead of a hotel?  Where do we start?

The location is incredible, just 2-3 miles from Disney World, 5
minutes from I-4, and 35 minutes from Orlando International
Airport. The 24 hour manned gated resort is mesmerising,
with more than 3 acres of beautifully landscaped grounds and
an abundance of 1st class amenities. Windsor Hills. Windsor
Palms and Terra Verde resorts contains some of the most
luxurious condos and townhouses in the area. Hotels in the
Disney area can be very expensive; in fact you will pay the
same price for one person as you would for the entire condo
(the 2 bedroom condo sleeps 6 and the 3 bedroom condo and
town house sleeps 8.) You and your family will have more
than one room; you have a living room, dining area, kitchen, 2
or 3 bedrooms and 2 or 3 bathrooms.
Is this a time share offer?
Absolutely not!  You are not in any way required to sit through
a presentation; instead, you just sit back and enjoy your
vacation rental home!

When is check-in & check-out times?
Check-in and check-out times for the condo or town house
are:
  • Check-in:  4:00 p.m.
  • Check-out time is 10:00 a.m.

A vacation rental requires more time to clean than a hotel
room.  Therefore, please help us prepare for our next guest by
checking out on time.
Where do we pick up the keys?
Windsor Hills, Windsor Palms or Terra Verde.  Their address
Windsor Hills, Windsor Palms or Terra Verde.  Their address
is provided in the check-in information that is e-mailed as part
of your confirmation.
of your confirmation.


Are the condos and town house non smoking?
Yes, all the condos and town house are NON SMOKING!   No
smoking is permitted inside the condos or townhouses.

Do you allow pets in your condos or townhouse?  
No, we do not allow pets in the condos or townhouses.

How many people can stay in the condos or townhouse?
The condos and town homes are properly licensed by Florida
State.  That license dictates how many people
can stay in our vacation rentals.  The maximum
number of guests is as follows:
  • 2 bedroom condo-a  maximum of 6 guests
  • 3 bedroom condos-a maximum of 8 guests
  • 3 bedroom townhouse- a maximum of 8 guests

What is required to make a reservation?   
When you are ready, you can book on line directly
with us.  
Click here for our reservation page!   Or you can e-
mail us at
disneyneighbor@gmail.com

When do we pay?
When you book, you will need to pay a deposit of $10 per
night with a minimum deposit of $50.  The balance is due  30
days before your arrival date. You can make payment with a
credit card or PayPal account through our "payment" page.  
Click here for our payment page!

Are all the resort amenities included in the price?
All resort amenities, except the video arcade games, are free
to all our guests at no extra charge!

What is your cancellation policy?
Click here for our cancellation policy.
How close is Windsor Hills, Windsor Palms, and Terra Verde to the  attractions,  
dining and shopping?
Is there transportation to the parks?
Transportation is available through an independent company
to the Theme Parks and several shopping malls (at an
additional charge). The time table, which changes monthly, is
displayed either in the sundry shop or clubhouse.

Does the lanai have screens?
Yes. The lanai in the condos have a fine mesh screen allowing
in the glorious Florida sunshine.  The townhouse pool areas
are also screened in to allow the great sunshine but keeps out
those pesky bugs.
Do you provide air conditioning and heat?
Yes, all of our vacation condos and townhouses have central
air conditioning and heat.  We appreciate that our guests try
to conserve energy by following the posted information
above the thermostat.

Are your kitchens fully equipped?
Yes, the condos and town house have a fully equipped
kitchen including cooking utensils, silverware, dishes, stove,  
microwave, refrigerator (with ice maker), coffee maker, toaster
and dishwasher, everything you need for the perfect
vacation.

Are linens and towels provided?
Yes, ample supply of linen and towels are provided in each
condos and townhouse.

Are there laundry facilities?
Yes, there is a washer, dryer, iron and ironing board in all of
the vacation rentals.

Are the condo or town house cleaned daily?
Daily cleans are not included.  You can arrrange a mid-stay
clean at an
additional cost.

Are there cleaning supplies?
We provide cleaning items such as a mop, broom, dustpan
and vacuum.  As this style of vacation is classed as
self-catering, you will be responsible for other needs, such as
soap etc. There is an on-site sundry shop and supermarkets
and grocery stores close to each of the resorts.

What if something is not working at our condo or town house?
Our local management company maintains the condos and
town house in tip top condition.  You will be provided with
their telephone number and they are normally available 24/7 in
the unlikely event that there is a problem.  An after hours
number is provided for emergencies only.
Tinker bell has the answers
to your questions!  Just
scroll to find the question
and answer!
Attraction
Windsor Hills
Windsor Palms
Terra Verde
Golf
0.5 miles
0.5 miles
4 miles
Restaurants
1 mile
1 mile
3 miles
Mini Golf
2 miles
1 mile
4 miles
Disney World
2 miles
3 miles
8 miles
Disney Wide
Wold of  Sports
2 miles
3 miles
8 miles
Old Town
5 miles
6 miles
7 miles
Gaylord Palms
5 miles
6 miles
9 miles
Premium Outlet
Mall
9miles
10 miles
7 miles
Convention
Center
13 miles
14 miles
12 miles
Sea World
13 miles
14 miles
11 miles
Universal Studios
15 miles
16 miles
15 miles