Phone  407-574-5254
Orlando Condo Rentals
Windsor Hills, Windsor Palms, Terra Verde
Payment Information & Cancellation Policy
(effective for reservations booked on or after July 1, 2011)
Payment Information
Deposit:  To make a reservation, we require a deposit of $10
for each night booked, with a minimum deposit of $50.00.
The deposit will be deducted from the balance due.  The
remaining balance is due
65 days prior to your arrival date.
In the event of late payment or failure to pay, the reservation
will be cancelled and the cancellation policy (see below) will
apply.

Payment Methods:  You can pay with a credit or debit
card or use your PayPal account. To use either of
these payment methods, click the "Pay Now" button
below. This will take you to our PayPal account,
which is shown as "Disney Neighbor". You can pay for
Windsor Hills, Windsor Palms, or Terra Verde through this
link.  

On the first PayPal screen on the left side is the order
summary:
  • in the "description box" include your dates and resort,
  • in the "item price" box enter the amount of your
    payment
  • leave "quantity" as 1

On the right side is "Choose a way to pay".
  • If paying with a PayPal account, log onto your account
  • If paying with a debit or credit card, click on the "Pay
    with debit or credit card" link

When we receive your payment, we will e-mail you a
confirmation with check-in information.
Cancellation Policy
To cancel a reservation, the guest must send us an e-mail with the word
"cancel" and the confirmation number clearly displayed.  Phone cancellation
will not be accepted.  If the guest chooses to cancel their reservation with us
prior to their scheduled arrival date as shown on their confirmation, a refund of
money previously paid will be issued,
reduced by the following charges:

  • Cancel up to 65 days prior to arrival date--a $50 cancellation fee
  • Cancel 64 to 45 days prior to arrival date--25% of the total rental
  • Cancel 44 to 30 days prior to arrival date--50% of the total rental
  • Cancel 29 to 14 days prior to arrival date--75% of the total rental
  • Cancel less than 14 days prior to arrival date--NO REFUNDS

Cancellations of reservations for rental during the Easter, Thanksgiving and
Christmas and New Years dates (see
Rates page for dates), as well as the
months of February, June and July are subject to 100% cancellation fee (total
rental amount, excluding sales tax) if cancelled within 64 days of the arrival date.
Official PayPal Seal
Travel Insurance
Here are links to companies that sell travel insurance.