Are linens and towels provided?  Yes, there are ample linens and towels.

Are the condos and town homes cleaned daily?  No, the units are cleaned prior to your arrival and after your departure.  A mid-stay clean can be arranged for an additional cost.

Do you have air conditioning and heat in each of the vacation rental? Yes all unit have air conditioning and heat.

Are the condos and town homes non smoking? Yes all of the vacation rentals are non smoking.  If it is determined that some one smoked in the units, there are significant extra cleaning fees.

What is required to make a reservation?  When you are ready, you can book directly with us.  Click here for the reservation page or e-mail us at:

Is there transportation to the parks?  Transportation is available to theme parks and several shopping malls by an independent company at an extra charge.  The time table, which changes monthly, is displayed in the Windsor Hills and Windsor Palms on-site sundry shop or welcome center.

How far are the attractions, restaurants, shopping & golf from the resorts? All of the parks, shopping, restaurants, etc are close to both Windsor Hills and Windsor Palms.  See the mileage chart on the home page.

Frequently Asked Questions

Orlando Condo Rentals Near Disney

What about security?  Both Windsor Hills and Windsor Palms are secure gated communities, with a gate house manned 24/7.

What if something is not working in the condo or town home? If there is a problem, our management company's phone number is in the check-in information and in each unit.  There is an after hours number for emergencies only.

Do you allow pets in the vacation rentals? NO!  We do not allow pets in the condos and town homes.  If it is determined that someone had a pet in the unit, there are significant extra cleaning charges.

When do we pay?  You will need to make a deposit of $10 per night, with a minimum deposit of $50.  The balance is due 65 days prior to check-in.  Click here for our payment page and cancellation policy.

What is the check-in and check-out times?  Check-in : 4 p.m. and Check-out 10 a.m.  A vacation rental requires more time to clean than a hotel room.  Therefore, please help us prepare for our next guest by checking out on time.

Where do we pick up the keys?  You need to pick up the keys at our management agent's office, which is about 1 mile from both Windsor Hills and Windsor Palms.  If you arrived after 5 p.m., there is a lock box for you to retrieve the keys, etc.

Are all of the resort amenities included in the price?  Yes, all of the resort amenities are free to guests at no extra charge.

Are the resort pools heated? Yes, the resort pools are heated during the winter months.

Is this a time share offer?  Absolutely not!   You are not required to sit through a presentation. Instead, just sit back and enjoy your vacation.

Why choose our Windsor Hills or Windsor Palms condos or town home instead of a hotel?  The location is incredible, just 2-3 miles from Disney, 5 minutes from I-4, and 35 minutes from Orlando International Airport. The resorts are mesmerizing, with more than 3 acres of beautifully landscaped grounds and an abundance of first class amenities. Windsor Hills & Windsor Palms contains some of the most luxurious condos and town homes in the area. Hotels in the Disney area can be very expensive; the rate for one person in a hotel is more than the rate for our entire condo or town home. Guests will have a living room, dining area, kitchen. The condo have 2 bathrooms and the town home has 3 bathrooms. The 3 bedroom condo or town home sleeps up to 8 people. The 2 bedroom condos sleep up to 6 people.

Are there laundry facilities?  Yes each condo and town house has a washer & dryer.

Are the kitchens fully equipped?  Yes, each condo and town house has a stove, refrigerator, dishwasher, coffee maker and toaster.  They also have cooking utensils, silverware, dishes, etc.


Phone: 407-574-5254

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